Purchase Considerations 選品須知

Luce 所選作品多為手工製作或藝術創作,每件皆具獨特性。釉色變化、製作紋理或燒成痕跡皆屬自然現象,並非瑕疵。古董與老件可能呈現自然磨損與歲月痕跡,明顯破損將於商品頁面註明。

商品尺寸為手工丈量,可能略有誤差。因拍攝環境與螢幕設定差異,圖片與實物間可能出現些微色差,請以實物為準。多件同款商品將隨機出貨。我們歡迎您親臨選購,或 聯繫我們 確認細節。下單即表示您已理解並接受作品狀態;除重大瑕疵外,恕不接受退換貨。

預購與訂製商品將提供預計交期,實際出貨時間將依創作者或品牌之製作與出貨進度調整。如有延誤,我們將主動公告說明。若因不可抗力因素導致無法完成交付,將可辦理退款。 預購、訂製、個人化或消耗性商品恕不接受退換貨。

Most pieces curated by Luce are handmade or artist-created, each with its own unique character. Variations in glaze, texture, or firing marks are considered natural and not defects. Antique and vintage items may bear signs of age or use; any significant damage will be noted on the product page.

All measurements are approximate due to the handmade nature of the items. Slight color differences may occur between photos and actual pieces due to lighting and screen settings; the actual item shall prevail. For items available in multiples, orders will be fulfilled at random. You are welcome to visit us in person or contact us for details before placing an order. By placing an order, you acknowledge and accept the condition of the item; returns or exchanges will not be accepted unless a major defect is present.

Made-to-order and pre-ordered items will be assigned an estimated lead time. Actual delivery may vary depending on the production schedule of the artist or brand. Should delays occur, we will notify customers accordingly. In the event that delivery becomes impossible due to force majeure, a refund will be issued. Pre-ordered, custom-made, personalized, or consumable items are non-returnable and non-refundable.